The advent of the digital age is creating new generations of consumers who demand more transparency, convenience and control over their finances.
Cloud Alert recognizes that protecting customers’ highly sensitive data is a priority for financial institutions, and offers a much safer alternative to SMS or email alerts.
Cloud Alert adheres to exacting world class security standards, incorporating several levels of encryption to ensure that information is always protected.
Messages are encrypted at the bank’s messaging gateway and decrypted at the customer’s handset. They cannot be read or modified in transit, not even by the cloud service or supplier. Each message is digitally signed by the bank to verify its authenticity, and unsigned messages are ignored by the app.
At the customer’s end, past messages are encrypted and saved on the handset, and can only be unlocked with a PIN, preventing accidental or unauthorised access in case of loss or theft of the handset.
|Comparison Metric||Reliability||Latency||Posting/ Roming||Security||Cost Predictability||Ubiquity||Interactive/ Responsive||Larger Content||Personalisation||Transparency|
|SMS||Push Notifications||Cloud Alert|
|5 to 30 secs||Minutes||Minutes||Less than 3 secs|
|Failover to SMS|
Learn more about Cloud Alert's architecture in our documents below.